Update: I was given admin rights by my IT department, and then I tried to run the .EXE that you mentioned, Kevin, but it didn't fix it. When I click on the tool, it looks like it begins to install something, but it fails. I also tried the other suggested fix (going through DOS), but it said that is could not do something to the REG. IT uninstalled SS3 and reinstalled SS2, but still no dice. Not sure what is up.
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