A co-worker had seen this issue before and came up with the solution to the problem. The user had the Lenovo Mouse Suite installed on his computer. To gain the ability to zoom in/out while creating Templates in Inroads, you will need to follow these steps in Control Panel
1.Mouse Properties
2.Select "Lenovo" Tab > Advanced Properties.
3.Select "Wheel" Tab
4.Change Wheel setting to "Use Microsoft Office 97 Scrolling Emulation Only" from "Enable Universal Scrolling.”
That solved it!